Personal Computing

• PC Magazine

• Cnet.com

• PC World

• Extreme Tech

• Retrovo Manuals

Skillsets Links

• _{Windows OS}   

  • Vista Help

  • XP Help

  • Microsoft Technet

  • Microsoft Download Center

• _{Mac OS}

• _Linux

  • _{Linux Online}

• _{Microsoft Office Online}

• _{Microsoft Live}

• _{Oracle Applcations}

• _{AntiVirus/Security}

  • _{Microsoft Security essentials}

  • _Norton

  • _{Antivirus Comparisons}

• _{Wireless Tools and Technologies}

  • _{Wireless Security Configurations and procedures}

  • _{Linksys Products}

• _{Remote Access Tools and Technologies}

  • _VPNs

  • _Firewalls

• _{Web Collaboration Tools and Services}

  • _Webex

  • _{Windows Meeting Space /NetMeeting
    Windows Meeting Space setup}

  • _ERoom

  • _HyperSend

Pitt Summary Position Statement

IT and Business Support Specialist with extensive background in Administrative and IT support for executive management and their organizations.  Over 16 years related experience.  Performed confidential duties as both administrative assistant and IT support liaison.  Skilled at meeting constantly changing customer needs through the use of best practices and technology to improve processes.  Hands on experience with: 

Skillsets

• _{Windows Operating Systems (older)}

  • _{Windows 98}

  • _{Windows 95}

  • _{Windows  NT (4.0)}

  • _{Windows  NT Server}  

IT Resource Links

• IT Business Edge

• IT World

• Tech Republic

• IDG Accelerate - Enterprise

• Eweek

Training

• Technical Lead Training Videos

• Ziff Davis Eseminars

• Training Center.com

Downloads

• PC Mag Utilities Downloads

• PC Magazine /Downloads

_{Web Creation}

• _{Front Page 2003 Support}
• _{1&1 website}
• _{FreeFind Search}

_{Email Software and Spam Tools/Prevention}

• _Outlook

• _Hotmail

• _{Yahoo Mail}

• _Gmail

• _{Ad ware/Spyware}

_{Home Network Setups}

• _{PC and Laptop Setups and Installs}

• _{Printer setups and configurations}

• _{Faxes and All-In-Ones}

• _{Docking Stations}

• _{PDA setups}

• _{Phone Setup}
   

• _{IPhone User Guide}

• _{Back-up Software and Devices}

  • _{Connected Backup}

  • _{XP Backup}

  • _{ABS external hard-drive Backup}

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