IT Resource Links

• IT Business Edge

• IT World

• Tech Republic

• IDG Accelerate - Enterprise

• Eweek

Training

• Technical Lead Training Videos

• Ziff Davis Eseminars

• Training Center.com

Downloads

• PC Mag Utilities Downloads

• PC Magazine /Downloads
   

Personal Computing

• PC Magazine

• Cnet.com

• PC World

• Extreme Tech

• Retrovo Manuals
   

Supported IT Platforms and Technologies

• _{Windows OS}   

  • Windows 7

  • Vista Help

  • XP Help

  • Microsoft Technet

  • Microsoft Download Center

• _{Mac OS}

• _{LinuxLinux Online}

• _{Microsoft Office Online}

• _{Microsoft Live}

• _{Windows Operating Systems (older)}

  • _{Windows 98}

  • _{Windows 95}

  • _{Windows  NT (4.0)}

  • _{Windows  NT Server}

Pitt Summary/Skill Sets
IT and Business Support Specialist with extensive background in Administrative and IT support for executive management and their organizations.  Performed confidential duties as both administrative assistant and IT support liaison.  Skilled at meeting constantly changing customer needs through the use of best practices and technology to improve processes.  Hands on experience with:

Expert Skills

Windows 7 and Vista

Windows XP and 2000 OS

Windows 2003 and and 200 Server OS

Office 2007 and 2003 Apps including Front Page

Norton Antivirus and Utilities software

Adobe Acrobat Oracle I - Procurement

Client Network tools and services

Back-up software and devices

Spam and ad-ware/spyware software

Wireless tools and technologies

VPNs and Firewalls

Web collaboration tools and services

Home Network Setups

Business Applications

• _{Google Apps}

• _{Oracle Applications}

• _{AntiVirus/Security}

  • _Norton

  • _{Antivirus Comparisons}

Email Software

• _Outlook

• _Hotmail

• _{Yahoo Mail}

• _Gmail

• _{Ad ware/Spyware}

Phones & Wireless Tools

_{IPhone User Guide}