Date and time  Pitt IT Page

_{Windows OS}

_{Mac OS}

_{Microsoft Office}

_{AntiVirus/Security}

	Norton
	McAfee

_{Email Software and Spam Tools/Prevention}

	Outlook
	Hotmail
	Yahoo Mail
	Gmail
	Ad ware
	Spyware

_{Remote Access Tools and Technologies}

	VPNs
	Firewall Software

_{Web Collaboration Tools and Services}

	Webex
	NetMeeting
	Reserve Room
	ERoom
	Oracle
	HyperSend

_{Back-up Software and Devices}

	Connected Backup
	XP Backup
	ABS external hard-drive Backup

_{Wireless Tools and Technologies}

	Wireless Security Configurations and procedures
	Linksys Products

_{Home Network Setups}

	PC and Laptop Setups and Installs
	Printer setups and configurations
	Faxes and All-In-Ones
	Docking Stations
	PDA setups
	Phone Setups

_{Windows Operating Systems (older)}

	Windows 98
	Windows 95
	Windows  NT (4.0)
	Windows  NT Server